Delete your POKERSTATS account
You can delete your POKERSTATS account and all its data at any time, in the app or without it. This page explains how, what is deleted, what is kept and for how long.
This page applies to the app "PokerStats: Your Poker Diary" by AYDEA (developer Adam Šimáček) on Google Play, the App Store and the web.
In the app (fastest)
- Sign in to the POKERSTATS app on Android or iPhone, or on the web at pokerstats.aydea.app.
- Open More > Settings.
- At the bottom tap Delete account, type the confirmation word and confirm.
The deletion is immediate and permanent. If you want to keep your records, export them first in Settings > Import & export (CSV or JSON).
Without the app
Send an e-mail to support@aydea.app from the address of your account, or tell us the e-mail address of the account. We verify the request, delete the account with all its data and confirm by e-mail.
Write a deletion requestWhat is deleted
- Your account and login record: e-mail, password hash and the link to Google or Apple sign-in (for Sign in with Apple we also ask Apple to remove the link to the app).
- Your profile and settings, including the optional IBAN or Pix key for home game payments.
- All your content: sessions, places, players, bankrolls, notes, tags, home game settlements and import logs.
- Your PRO status stored with your account.
What is kept and for how long
- Encrypted daily database backups: deleted data disappears from them within 7 days.
- When we delete an account at your request, an internal copy of the account data is kept for 30 days so that an account deleted by mistake can be restored. Then it is erased and only a record of the deletion stays (e-mail, date and record counts).
- Purchase records: Google Play, the App Store, RevenueCat and Stripe keep transaction records under their own policies. We keep payment records only as long as tax law requires (at most 10 years).
Active PRO subscription
Deleting the account does not cancel a subscription. Cancel it first where you bought it: on Android in Google Play > Payments & subscriptions > Subscriptions, on iPhone in Settings > Apple ID > Subscriptions, on the web with Manage subscription on the PRO page.
How long it takes
- In the app: immediately.
- By e-mail: within 30 days at the latest, usually within a few working days.
- Backups: deleted data disappears from them within 7 more days.
Demo mode without an account stores data only on your device. Ending the demo or uninstalling the app removes it.